Terms of service
OVERVIEW
This website is operated by FVS Customs. The terms "we," "us," and "our" throughout this site refer to FVS Customs. By accessing this website and using any of the information, tools, or services it provides, you agree to comply with all terms, conditions, and policies outlined here.
When you visit our site or make a purchase, you are participating in our "Service" and agree to be bound by these Terms of Service — including any additional terms referenced or linked herein. These Terms apply to all visitors and users, including customers, vendors, and content contributors.
Please read these Terms carefully before using our website. Continued access to or use of the site constitutes your acceptance of these Terms. If you do not agree, you must not use the site or its services.
Any new features or tools added to the store are also subject to these Terms. We reserve the right to update these Terms at any time by posting changes on this page. It is your responsibility to review this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.
Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are of legal age in your jurisdiction, or that you have parental consent to allow minors in your care to use the site. You agree not to use our products for any unlawful purpose or in violation of any applicable laws. Transmitting harmful code or malware is strictly prohibited. Any breach of these Terms will result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. You acknowledge that your content (excluding payment information) may be transmitted unencrypted across various networks. Credit card data is always encrypted during transmission. You may not reproduce, resell, or exploit any part of the Service without our express written consent. Section headings are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION
We do not guarantee that all information on this site is accurate, complete, or up to date. Content is provided for general informational purposes only and should not be the sole basis for any decisions. Any reliance on site content is at your own risk. We reserve the right to modify site content at any time without obligation to update it.
SECTION 4 – PRICING AND SERVICE MODIFICATIONS
Product prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time without liability to you or any third party.
SECTION 5 – PRODUCTS AND SERVICES
Some products or services may be available exclusively online and in limited quantities. We strive to display product colors and images as accurately as possible, but cannot guarantee monitor accuracy. We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time. We do not warrant that products or services will meet your expectations or that errors will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our discretion. This may apply to orders linked to the same customer account, credit card, or billing/shipping address. If an order is changed or cancelled, we will attempt to notify you using the contact details provided at the time of purchase. We may also restrict orders that appear to be placed by resellers or distributors.
You agree to provide accurate, complete, and current billing and account information for all purchases. You are responsible for keeping your account details — including email address and payment information — up to date so we can process transactions and reach you when needed.
For further details, please refer to our Returns Policy.
SECTION 7 – THIRD-PARTY TOOLS
We may give you access to third-party tools that we do not control, monitor, or endorse. These tools are provided "as is" and "as available," with no warranties of any kind. We accept no liability for your use of such tools. Any use of optional third-party tools is entirely at your own risk, and you should review and accept the relevant third party's terms before using them.
We may also introduce new features or services in the future, which will likewise be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Our Service may include content, products, or services from third parties. Links to third-party websites are provided for convenience and do not imply any affiliation or endorsement. We are not responsible for the accuracy, content, or practices of any third-party site, and we accept no liability for any harm or loss resulting from transactions or interactions with third parties. We encourage you to review the policies of any third-party site before engaging with them. Any concerns about third-party products or services should be directed to the relevant third party.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
By submitting comments, ideas, suggestions, or other materials to us — whether solicited or not — you grant us the unrestricted right to use, edit, publish, and distribute that content in any medium, at any time. We are under no obligation to keep submissions confidential, compensate you for them, or respond to them.
We may, but are not required to, monitor or remove content we deem unlawful, offensive, or otherwise objectionable. You agree that your submissions will not infringe on any third-party rights, contain unlawful or harmful material, or include malware of any kind. You must not misrepresent your identity or the origin of your comments. You are solely responsible for the accuracy and content of anything you submit.
SECTION 10 – PERSONAL INFORMATION
Any personal information you provide through our store is handled in accordance with our Privacy Policy. Please refer to our Privacy Policy for full details.
SECTION 11 – ERRORS AND OMISSIONS
Our site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any such errors and to update or cancel orders accordingly, at any time and without prior notice — including after an order has been submitted. We are not obligated to update information on the site unless required by law.
SECTION 12 – PROHIBITED USES
In addition to the restrictions outlined elsewhere in these Terms, you may not use this site or its content for any of the following: unlawful purposes; soliciting others to engage in unlawful activity; violating any applicable laws or regulations; infringing on intellectual property rights; harassing or discriminating against any individual or group; submitting false or misleading information; uploading malicious code or viruses; collecting others' personal data without consent; engaging in spam, phishing, or scraping; pursuing obscene or immoral purposes; or attempting to circumvent the security of our Service or any related website. Violation of any of these prohibitions may result in immediate termination of your access to the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We make no guarantee that our Service will be continuous, timely, secure, or free of errors, nor that any results obtained through it will be accurate or reliable. We may suspend or discontinue the Service at any time without notice.
Your use of the Service is entirely at your own risk. All products and services are provided "as is" and "as available," without warranties of any kind — express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, FVS Customs and its directors, employees, affiliates, agents, contractors, suppliers, and licensors shall not be liable for any injury, loss, or damages of any kind — including lost profits, lost revenue, loss of data, or replacement costs — arising from your use of the Service or any products obtained through it, even if we have been advised of the possibility of such damages. Where local law does not permit the exclusion of certain liabilities, our liability will be limited to the maximum extent allowed.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless FVS Customs and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claims, demands, or costs — including reasonable legal fees — arising from your breach of these Terms, your violation of any law, or your infringement of any third party's rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, it will be enforced to the maximum extent permitted by law, and the remainder of these Terms will continue in full force and effect.
SECTION 16 – TERMINATION
Any obligations or liabilities incurred before termination will survive the end of this agreement. These Terms remain in effect until terminated by either party. You may terminate at any time by notifying us that you no longer wish to use our Services or by ceasing to use the site.
If we determine, at our sole discretion, that you have violated any of these Terms, we may terminate this agreement immediately and without notice. You will remain responsible for any outstanding amounts owed up to the date of termination, and we may deny you further access to our Services.
SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies or operating rules posted on our site, constitute the entire agreement between you and us regarding your use of the Service, superseding all prior agreements, communications, or proposals — whether oral or written. Any ambiguities in these Terms shall not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any agreements under which we provide you Services shall be governed by and interpreted in accordance with the laws of Switzerland.
SECTION 19 – CHANGES TO TERMS OF SERVICE
The most current version of these Terms is always available on this page. We reserve the right to update or modify these Terms at any time at our sole discretion by posting changes to our website. It is your responsibility to check this page periodically. Your continued use of the site or Service after any changes are posted constitutes your acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at support@fvscustoms.com